What is this?

A support chat application for a company.

How do I get started?

Prerequisites

We assume you have the following installed already:

• Python 3 here
• SQLlite Database - Automatically created by Django application

Setup

• Ensure pip is installed using pip --version. Ensure python version from the output is >=3.7.
• Install virtualenv pip install virtualenv.
• Clone the repo and navigate into the top-level directory.
• Create a virtual environment (venv) for installing Python packages, then activate it and install all required packages:

virtualenv venv
source venv/bin/activate
cd chat-application/
pip install -r requirements.txt

• Run the following commands:

python manage.py makemigrations
python manage.py migrate

• Populate the db with the entries from CSV file:

python manage.py runscript read_csv

• A 'users.txt' file will get created. Refer to it while logging in. A three letter word is the username in the text file.
• The password for all users is: branch12
• Finally run the server: python manage.py runserver.
• 'users.txt' contains usernames of customers.
• Login of agents: Usernames-> agent-1,agent-2, Password -> branch12
• Open two (private)windows of a browser and type localhost:8000
• In one login using agents username and in the second browser login using the username mentioned in users.txt.
• Go to chats tab and start chatting!