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[Bug]: Creating tickets not possible on 0.10.0 #954

Closed
Tracked by #952
kenshin133 opened this issue May 18, 2024 · 14 comments · May be fixed by #952
Closed
Tracked by #952

[Bug]: Creating tickets not possible on 0.10.0 #954

kenshin133 opened this issue May 18, 2024 · 14 comments · May be fixed by #952
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Bug / Fix Something isn't working and may need a fix High Priority Critical. Act quickly for resolution

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@kenshin133
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kenshin133 commented May 18, 2024

What is your request about?

two thinks:

when I try to create a new ticket it will either reload the page (and not create anything)
or it will tell me "429 | too many requests" This being on the second attempt to open a ticket, so its a bit aggressive and I think something is spamming in the background.

Branch

development

Solution idea

Ctrlpanel Logs

tail -f /var/www/controlpanel/storage/logs/log /var/log/ /var/log/*/*log
==> /var/log/nginx/access.log <==
192.168.13.13 - - [22/May/2024:01:41:37 +0000] "POST /ticket/new HTTP/1.0" 302 422 "https://stupidsite.com/ticket/new" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36"
192.168.13.13 - - [22/May/2024:01:41:37 +0000] "GET /ticket/new HTTP/1.0" 200 127164 "https://stupidsite.com/ticket/new" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36"
192.168.13.13 - - [22/May/2024:01:41:37 +0000] "GET /_debugbar/assets/stylesheets?v=1676989262&theme=auto HTTP/1.0" 200 242640 "https://stupidsite.comticket/new" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36"
192.168.13.13 - - [22/May/2024:01:41:37 +0000] "GET /_debugbar/assets/javascript?v=1676989262 HTTP/1.0" 200 371661 "https://stupidsite.com/ticket/new" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36"
192.168.13.13 - - [22/May/2024:01:41:37 +0000] "GET /plugins/summernote/summernote-bs4.min.js.map HTTP/1.0" 200 427684 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36"
192.168.13.13 - - [22/May/2024:01:41:38 +0000] "GET /plugins/moment/moment.min.js.map HTTP/1.0" 200 86532 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36"

Additional Info

no logs seem to be going on..

The tickets are NOT being created in the database.

@S0ly S0ly added Bug / Fix Something isn't working and may need a fix High Priority Critical. Act quickly for resolution labels May 18, 2024
@S0ly
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S0ly commented May 18, 2024

yep lots of pterodactyl error in the logs

@kenshin133
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Updated the info now that the other issue is solved. this issue persists.

@1day2die
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we would need the laracvel logs

tail -n 100 /var/www/controlpanel/storage/logs/laravel.log | nc pteropaste.com 99

@kenshin133
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can do, but there is no output in that log when this happens.
https://pteropaste.com/kfy5

--- Logging Settings ---

LOG_CHANNEL=stack
LOG_LEVEL=debug

@1day2die
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yeah i checked it this morning. its really weird. needs more investigation

@kenshin133
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From the systems side.. it really looks like its just skipping all the logic and reloading the page. cant be certain of that, but no php errors, http errors, or Laravel output it just seems to redirect to the same page.

@S0ly
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S0ly commented May 22, 2024

does it put you a captcha error ?

@kenshin133
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Not that I know of, I don't even see a captcha.

@S0ly
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S0ly commented May 22, 2024

we are on dev branch
image

and creating tickets work

@S0ly
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S0ly commented May 22, 2024

ethier flame fixed it in my theme or the problem is related to the installer that I have or csrf token

@kenshin133
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Ill clean up my repo and reinstall.

@kenshin133
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ctrlpanel-gg/panel:developement doesnt work for me. S0ly/panel : fix/panel-installer also no joy.

I did not configure email but dont see any errors ( a thought ).

@S0ly
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S0ly commented May 22, 2024

You may have some known error that are still not fixed

@S0ly S0ly linked a pull request May 22, 2024 that will close this issue
12 tasks
@S0ly
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S0ly commented May 22, 2024

should have been fixed in PR #952

@S0ly S0ly closed this as completed May 22, 2024
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3 participants