Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Keep getting error "Can't retrieve layer progress!" #1040

Closed
chilipeppr opened this issue Oct 5, 2020 · 11 comments
Closed

Keep getting error "Can't retrieve layer progress!" #1040

chilipeppr opened this issue Oct 5, 2020 · 11 comments
Assignees
Labels
support Something isn't working with the users setup

Comments

@chilipeppr
Copy link

The bug I'm seeing is this:

image

I just installed this on a Raspi4 tonight. Ran the standard install script. The app is working fine and in fact when it first came up I was not seeing this error. After a reboot I'm seeing this.

Here is the other error it shows. It toggles back and forth between this and "Can't retrieve printer status"
image

General Information:

  • Raspi4
  • OctoPrint version : 1.4.2
  • OctoPi version : 0.17.0
@chilipeppr chilipeppr added the bug Something isn't working label Oct 5, 2020
@chilipeppr chilipeppr changed the title Keep getting error "Can't retrive layer progress!" Keep getting error "Can't retrieve layer progress!" Oct 5, 2020
@UnchartedBull UnchartedBull added support Something isn't working with the users setup and removed bug Something isn't working labels Oct 5, 2020
@UnchartedBull
Copy link
Owner

Your URL isn't right. Please double check (either via UI or config file). If you don't know what is wrong with the URL please post it here.

@chilipeppr
Copy link
Author

I have it set to localhost without any port specified as I'm running OctoPrint on port 80 like the defaut SD card install of OctoPrint runs on.

Here's my current setting. Keep in mind I connect to OctoPrint on this Raspi just fine.
image

Even when I try the direct IP, which is what I type into my browser from my laptop to get to OctoPrint, that fails the same way:
image

Even tried doing loopback IP, but fails same way.
image

Here I am connected in my browser just fine to 10.0.0.202.
image

@TheNeskik
Copy link

I'm running the same configuration as you, and I need to put it on port 5000. Give it a try :)
If it doesn't work, you can try to put it on port 80.
In your pictures we don't see any port.

@chilipeppr
Copy link
Author

Yeah, that worked. Wow, I could have sworn I tried that at the beginning during the setup wizard and it failed until I finally thought to delete the port number thinking it would presume port 80, which it did, and then all was working. Perhaps it was always using port 5000 in the background and after reboot it finally started to use the empty value and that's why it failed?

Ok, thank you.

image

@UnchartedBull
Copy link
Owner

Great that you got it working! The setup will be simplified with the next release, so you don't need to worry about ips and ports anymore :)

@berteding
Copy link

I have the same problem.
I tried to set the port to 5000, now i get Connection to Octoprint timed out.
And I can no longer access the settings because it keeps trying to connect end then times out.
Is there a configuration file where the settings are stored?

@berteding
Copy link

It must be 127.0.0.1:5000, so changing only the port-number does not work and causes a hangup.

@Cordero808
Copy link

I am still getting this error and i have the address and port set

@JeremyProffitt
Copy link

This seems to be undocumented, but DisplayLayerProgress Plugin MUST be installed.

@Cordero808
Copy link

Sorry issue is resolved after I reinstalled. Thankyou!!

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
support Something isn't working with the users setup
Projects
None yet
Development

No branches or pull requests

6 participants