Can't start the mower

[schlaubi79]

Hi,

many thanks for this integration, very much appreciated. I've unfortunately got an issue with starting the mower. Whenever I try to trigger the mower (play button), it fails with error 502. Note that I had the same issue with the previous fork that Tobias provided.

Below my traceback data:

502 : error communicating with the backend Traceback (most recent call last): File "/srv/homeassistant/lib/python3.7/site-packages/homeassistant/components/websocket_api/commands.py", line 130, in handle_call_service connection.context(msg), File "/srv/homeassistant/lib/python3.7/site-packages/homeassistant/core.py", line 1253, in async_call task.result() File "/srv/homeassistant/lib/python3.7/site-packages/homeassistant/core.py", line 1288, in _execute_service await handler.func(service_call) File "/srv/homeassistant/lib/python3.7/site-packages/homeassistant/helpers/entity_component.py", line 213, in handle_service self._platforms.values(), func, call, required_features File "/srv/homeassistant/lib/python3.7/site-packages/homeassistant/helpers/service.py", line 454, in entity_service_call future.result() # pop exception if have File "/srv/homeassistant/lib/python3.7/site-packages/homeassistant/helpers/entity.py", line 597, in async_request_call await coro File "/srv/homeassistant/lib/python3.7/site-packages/homeassistant/helpers/service.py", line 485, in _handle_entity_call await result File "/srv/homeassistant/lib/python3.7/site-packages/homeassistant/components/vacuum/__init__.py", line 370, in async_start await self.hass.async_add_executor_job(self.start) File "/usr/lib/python3.7/concurrent/futures/thread.py", line 57, in run result = self.fn(*self.args, **self.kwargs) File "/home/homeassistant/.homeassistant/custom_components/gardena_smart_system/vacuum.py", line 170, in start self._device.start_seconds_to_override(duration) File "/srv/homeassistant/lib/python3.7/site-packages/gardena/devices/mower.py", line 30, in start_seconds_to_override self.smart_system.call_smart_system_service(self.id, data) File "/srv/homeassistant/lib/python3.7/site-packages/gardena/smart_system.py", line 135, in call_smart_system_service raise Exception(f"{r.status_code} : {response['errors'][0]['title']}") Exception: 502 : error communicating with the backend

Cheers

[thecem]

Gardena Gateway online?

[Jpsy]

Sorry, I can't reproduce that on my system:

[schlaubi79]

Yes my gateway is online.
I've also got the water control, which is working perfectly fine. The status of the mower is also reflected correctly, when it works per time plan or manually triggered via Gardena app.

Just triggering the mower to start cutting leads to the mentioned error.

Btw, seems I am not the only one with this issue, see latest comment in the HA thread:

[northpower25]

I‘ve test the manual command with Sileno + (R160 Lic) and the newest firmware (10.19.00) for this and HA 0.110.3 and it workes fine for me. Have you Double checkt your mower firmware and your HA Version?

[osks]

Could you open an issue in the new repository (py-smart-gardena/hass-gardena-smart-system) and continue there please?