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Slow network connection: Load timeout for modules #7964

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elizavetaRa opened this issue Nov 14, 2022 · 2 comments
Closed

Slow network connection: Load timeout for modules #7964

elizavetaRa opened this issue Nov 14, 2022 · 2 comments
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Early-Adopter:CERN Priority:p2-high Escalation, on top of current planning, release blocker Type:Bug Something isn't working

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@elizavetaRa
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elizavetaRa commented Nov 14, 2022

Steps to reproduce

  1. in Chrome: switch on "slow 3G" in developer tools --> Network conditions
  2. Go to https://ocis.ocis-traefik.latest.owncloud.works/

Expected behaviour

The page should work with a slow network as well

Actual behaviour

The UI shows "Oops, something went wrong", console shows "Load timeout for modules"

Screenshot from 2022-11-14 16-56-07

Same repeated in cernbox with increased timeouts: There is a spinner that shows by loading of the app. By loading of the extensions the spinner disappears and on slow connection user only see the white screen. Here expected bahaviour would be to show the spinner by loading of the extensions

@elizavetaRa
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Background: this happens to some CERNBox users, especially those working from other countries

@JammingBen JammingBen added Type:Bug Something isn't working Priority:p3-medium Normal priority Priority:p2-high Escalation, on top of current planning, release blocker and removed Priority:p3-medium Normal priority labels May 23, 2024
@JammingBen JammingBen self-assigned this May 27, 2024
@JammingBen
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Both PRs #10976 and owncloud/ocis#9287 massively increased loading times, I think we can close here.

There are still some follow-up issues we're planning to tackle:

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Labels
Early-Adopter:CERN Priority:p2-high Escalation, on top of current planning, release blocker Type:Bug Something isn't working
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