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Charts not displayed on some reports #3011

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3 tasks done
dwanjuki opened this issue Jun 18, 2024 · 0 comments
Open
3 tasks done

Charts not displayed on some reports #3011

dwanjuki opened this issue Jun 18, 2024 · 0 comments
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Difficulty: Medium Status: Needs Code

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@dwanjuki
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Describe the bug
The Signups vs. Cancellations and Signups vs. Expirations reports charts do not display. There is a JavaScript error in the console.

To Reproduce
Steps to reproduce the behavior:

  1. Go to Memberships > Reports > Membership Stats (Details)
  2. Select the Signups vs. Cancellations or Signups vs. Expirations report
  3. Click Generate Report
  4. See that the chart area is blank

Screenshots
image

image (2)

image (3)

Expected behavior
Charts display

Isolating the problem (mark completed items with an [x]):

  • I have deactivated other plugins and confirmed this bug occurs when only Paid Memberships Pro plugin is active.
  • This bug happens with a default WordPress theme active, or Memberlite.
  • I can reproduce this bug consistently using the steps above.

WordPress Environment

WP 6.5.4 PMPro 3.0.4
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Difficulty: Medium Status: Needs Code
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@andrewlimaza @dwanjuki