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I can't exactly pinpoint if this is what is causing it but I believe it is. When a member checks out, we noticed some memberships not getting created (the user is getting created but no membership attached), the payment through stripe is successfully happening but membership not attaching. The order status in PMPRO is "Token". From what I can find as the common factor, is that the payment was done using stripe Link.
Link autofills your customer's payment details for faster checkout.
Can you check into this to see if it's a bug with Link payments vs non-link and the status being stuck as "Token" and the membership not fully finalized? Again the user is created and the payment is successfully captured. No issues with the payment side of things.
The text was updated successfully, but these errors were encountered:
I can't exactly pinpoint if this is what is causing it but I believe it is. When a member checks out, we noticed some memberships not getting created (the user is getting created but no membership attached), the payment through stripe is successfully happening but membership not attaching. The order status in PMPRO is "Token". From what I can find as the common factor, is that the payment was done using stripe Link.
Link autofills your customer's payment details for faster checkout.
Can you check into this to see if it's a bug with Link payments vs non-link and the status being stuck as "Token" and the membership not fully finalized? Again the user is created and the payment is successfully captured. No issues with the payment side of things.
The text was updated successfully, but these errors were encountered: