Request X - Ticket

Request X Ticketing application

Procedural PHP 7 using mysqli (Mailservice API connection is object oriented)

You need to create a db_credentials.php from db_credentials_template.php to provide your own database credentials. Please also adapt the "SUPPORT_EMAIL" in configuration.php

Notifications

E-mail notifications are send

• when a new ticket is created (to the responsible) and
• when the status is changed to done (to the requester)
• when a new comment is created (without the %%silent%% option)

If the %%noemailreply%% option is added into the comment, a non-existing email is used instead of the email address of the comment creator.

Compatability

Database tested: MariaDB 10

The version on Master is working fine.

Dev / Demo instance
User: "Demo"
Pw: "DragonClaw1"

Helpful how-to if you want to contribute (it would be awesome!): https://github.com/MarcDiethelm/contributing/blob/master/README.md