Site is not working as expected on iOS

[oriori]

Bug

What I expect to happen

Site should load with route

What really happened

Site doesn't load at all

What I did that caused the issue - step by step

Share a route with a link
Open link on a mobile device

My environment

• Operating System and version:
  iPhone and apparently Android devices as well

• Web Browser and version:
  Safari and Chrome

Thing I think the developers should know, images, links etc.

This link, for example, doesn't load from mobile: https://israelhiking.osm.org.il/share/QxVAZ2xaCE

[HarelM]

I have used the above share on my android device and was able to see the route (ניסיון).
@zstadler @valleyofdawn can you test this as well?
I don't have an iPhone to debug this though...
Is there an error message appearing or just the loading screen is not replaced by the site itself?
Better if you share a screenshot or short video.

[oriori]

The loading screen is not replaced by the site itself.
I was reported the problem by two other Android users who were unable to open a link I sent them.

[HarelM]

Is the link you send them is the link above?
The only way to debug what happens is to connect the android device to the PC and open chrome inspect and look at the error message.
I doubt most people would be able to do it so I'll need a way to reproduce it on my device...

[HarelM]

@oriori
Please see if the following helps:

1. navigate to https://israelhiking.osm.org.il/
2. click refresh
3. click on the share that doesn't work.

I see some issues with the browser's cache in some cases that might explain this, maybe...

[oriori]

I tried to follow your recommendations but now (first time I tried since the new version) the site fails to load at all on my iphone. Both safari and chrome. Tried to reload. Tried in private/incognito mode. It’s always the same. The site keeps loading and nothing happens. On safari I get a message “this webpage was reloaded because a problem occurred”.

…

On Sun, 27 Jan 2019 at 16:37 Harel M ***@***.***> wrote: @oriori <https://github.com/oriori> Please see if the following helps: 1. navigate to https://israelhiking.osm.org.il/ 2. click refresh 3. click on the share that doesn't work. I see some issues with the browser's cache in some cases that might explain this, maybe... — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#943 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AIThILJF9RBapyPVdIZ0xfMxOBq-I0_kks5vHbnBgaJpZM4aUuvg> .

[oriori]

Correction: the two android users I mentioned before are actually iphone users. Sorry for the confusion. So: on Android everything is ok, on iPhones the site doesn’t load.

…

On Sun, 27 Jan 2019 at 17:02 Ori W ***@***.***> wrote: I tried to follow your recommendations but now (first time I tried since the new version) the site fails to load at all on my iphone. Both safari and chrome. Tried to reload. Tried in private/incognito mode. It’s always the same. The site keeps loading and nothing happens. On safari I get a message “this webpage was reloaded because a problem occurred”. On Sun, 27 Jan 2019 at 16:37 Harel M ***@***.***> wrote: > @oriori <https://github.com/oriori> > Please see if the following helps: > > 1. navigate to https://israelhiking.osm.org.il/ > 2. click refresh > 3. click on the share that doesn't work. > > I see some issues with the browser's cache in some cases that might > explain this, maybe... > > — > You are receiving this because you were mentioned. > > > Reply to this email directly, view it on GitHub > <#943 (comment)>, > or mute the thread > <https://github.com/notifications/unsubscribe-auth/AIThILJF9RBapyPVdIZ0xfMxOBq-I0_kks5vHbnBgaJpZM4aUuvg> > . >

[zstadler]

This is in line with my experiments:

• iPhone: Safari
• iPad: Safari, Chrome, and Chrome incognito

[HarelM]

@arieltolkachov can you validate this report? any chance you can remote connect to chrome and write here the relevant browser error message?

[HarelM]

I'll try to follow these instruction and see if I can manage to debug my iPad using Windows...
https://github.com/RemoteDebug/remotedebug-ios-webkit-adapter

[HarelM]

I've created the following site to allow sourcemap etc.
https://israelhiking.osm.org.il/debug/
If anyone can plug an iPhone or iPad to a Mac and use developer tools to see the console it would help a lot.
I was not able to make my MacOS virtual machine recognize my iPad nor able to use the above link to connect to it... :-((

[arieltolkachov]

OKay I was able to connect my iPhone to a debugger through MacOS. Opening the regular home page (http://israelhiking.osm.org.il) shows no errors, it is just stuck on line (see screenshot attached).

Trying to open http://israelhiking.osm.org.il/debug crashes my MacOS Safari debugger, not sure how you managed to do that (-:

If you want to run a screen sharing session ping me directly and I will give you my direct phone number / Skype ID.

[HarelM]

I'm now able to debug my iPad using chrome on windows and safari on the iPad.
I also see that it gets stuck in the initialization without any error, I have no clue why.
I'll create a version with a lot of logs and publish it to see what I get.
If this doesn't help I'll rollback to previous version and setup a debug session with you to see how to solve this.
Thanks for the willingness to help out!

[HarelM]

Related issue:
pouchdb-community/worker-pouch#53
A possible workaround would be to disable this on iOS...

[HarelM]

I have made a commit to a fix for the hand problem but now I see that all the icons for single POIs are missing from the map (not the buttons).
Need further investigation, meanwhile, I have reverted to the previous version.

[HarelM]

Yet another issue with the profile menu described here:
angular/components#11677
angular/components#13130
angular/components#11366
I'll try the suggested workarounds.