Editing the `get-support` repo

Kent Hall owns this repo. You can assign pull-requests to @kent-hall, or any of the core docs team members. Find me on Slack or send me an email.

Name		Name	Last commit message	Last commit date
Latest commit History 780 Commits
images		images
.DS_Store		.DS_Store
.build.yaml		.build.yaml
.gitignore		.gitignore
README.md		README.md
ViewStatus.md		ViewStatus.md
assign-user-access-cases.md		assign-user-access-cases.md
bxnui.md		bxnui.md
case-severity-response-times.md		case-severity-response-times.md
create-case.md		create-case.md
customer-incident-report.md		customer-incident-report.md
data-center-closures.md		data-center-closures.md
escalate-case.md		escalate-case.md
faq.md		faq.md
landing.json		landing.json
manage-case.md		manage-case.md
managed-services-transition.md		managed-services-transition.md
report-security.md		report-security.md
status-bps.md		status-bps.md
status_search.md		status_search.md
support-plans.md		support-plans.md
toc.yaml		toc.yaml
ts_create-case.md		ts_create-case.md
ts_help-info-services.md		ts_help-info-services.md
ts_service-broker.md		ts_service-broker.md
ts_view-archived-cases.md		ts_view-archived-cases.md
ts_view-case-details.md		ts_view-case-details.md
using-support-center.md		using-support-center.md
utterances.json		utterances.json
view_notifications.md		view_notifications.md
watchlist.md		watchlist.md

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