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Merge pull request #1181 from incubateur-ademe/maj-faq
Mise à jour de la FAQ
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@@ -58,7 +58,7 @@ page](/accessibilite). | |
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If you encounter an accessibility defect that prevents you from | ||
accessing a content or a functionality of the site, please let us know | ||
[at the bottom of the FAQ page](/contribuer) or via | ||
[via our contact form](/contact) or via | ||
<a href="mailto:[email protected]" class="email">[email protected]</a> so that | ||
assistance can be provided (accessible alternative, information and | ||
content given in another form). If you do not receive a quick response | ||
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@@ -92,4 +92,3 @@ Europe](https://answers.netlify.com/t/is-there-a-list-of-where-netlifys-cdn-pops | |
## Terms and conditions of use | ||
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They are available on [this page](/cgu). | ||
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@@ -148,8 +148,7 @@ ADEME undertakes to take the necessary steps to provide access, within a | |
reasonable time, to the information and functionalities sought by the | ||
disabled person, whether or not the content is subject to an exemption. | ||
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ADEME invites people who encounter difficulties to contact it[(at the | ||
bottom of the FAQ page](/contribuer) to contact the Nos Gestes Climat | ||
ADEME invites people who encounter difficulties to contact it[via our contact form](/contact) to contact the Nos Gestes Climat | ||
team directly or via [[email protected])](mailto:[email protected]) so that | ||
assistance can be provided (accessible alternative, information and | ||
content given in another form). | ||
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@@ -57,10 +57,9 @@ contact\@nosgestesclimat.fr | |
Le budget de Datagir, l'organisation qui développe nosgestesclimat.fr | ||
est disponible sur la [page budget](https://datagir.ademe.fr/budget/). | ||
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## Mentions légales | ||
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### Editeur de la Plateforme : | ||
### Editeur de la Plateforme : | ||
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La Plateforme « Nos Gestes Climat » est éditée par : | ||
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@@ -103,19 +102,21 @@ dédiée](/accessibilite). | |
Pour en savoir plus sur la politique d'accessibilité numérique de l'Etat : http://references.modernisation.gouv.fr/accessibilite-numerique | ||
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Si vous rencontrez un défaut d'accessibilité vous empêchant d'accéder à | ||
un contenu ou une fonctionnalité du site, merci de nous en faire part : | ||
- [en bas de la page FAQ](/contribuer) | ||
- via <[email protected]> | ||
- via <[email protected]> | ||
un contenu ou une fonctionnalité du site, merci de nous en faire part : | ||
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- [via notre formulaire de contact](/contact) | ||
- via <[email protected]> | ||
- via <[email protected]> | ||
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Si vous n’obtenez pas de réponse rapide de notre part, vous êtes en droit de faire parvenir vos | ||
doléances ou une demande de saisine au Défenseur des droits. | ||
Pour le joindre, vous pouvez : | ||
- Utiliser le formulaire de contact en ligne ici : | ||
https://formulaire.defenseurdesdroits.fr/code/afficher.php?ETAPE=accueil_2016 | ||
- Composer le 09 69 39 00 00 (du lundi au vendredi de 8h à 20h) | ||
- Envoyer un courrier (sans timbre) à l’adresse suivante : Défenseur des droits, Libre | ||
réponse 71120, 75342 Paris CEDEX 07. | ||
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- Utiliser le formulaire de contact en ligne ici : | ||
https://formulaire.defenseurdesdroits.fr/code/afficher.php?ETAPE=accueil_2016 | ||
- Composer le 09 69 39 00 00 (du lundi au vendredi de 8h à 20h) | ||
- Envoyer un courrier (sans timbre) à l’adresse suivante : Défenseur des droits, Libre | ||
réponse 71120, 75342 Paris CEDEX 07. | ||
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### Sécurité | ||
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@@ -103,7 +103,7 @@ Il est important de rappeler qu’en vertu de l’article 11 de la loi de févri | |
L’ADEME s'engage à prendre les moyens nécessaires afin de donner accès, dans un délai raisonnable, aux informations et fonctionnalités recherchées par la personne handicapée, que le contenu fasse l'objet d'une dérogation ou non. | ||
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L’ADEME invite les personnes qui rencontreraient des difficultés à la contacter ([en bas de la page FAQ](/contribuer) pour contacter directement l'équipe Nos Gestes Climat ou bien via [[email protected]](mailto:[email protected])) afin qu’une assistance puisse être apportée (alternative accessible, information et contenu donnés sous une autre forme). | ||
L’ADEME invite les personnes qui rencontreraient des difficultés à la contacter ([via notre formulaire de contact](/contact) pour contacter directement l'équipe Nos Gestes Climat ou bien via [[email protected]](mailto:[email protected])) afin qu’une assistance puisse être apportée (alternative accessible, information et contenu donnés sous une autre forme). | ||
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## Voies de recours | ||
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