Labels, translations, rules and notifications

In this release we refactored the notification emails and added checkboxes to allow anybody to specify which users should receive notifications.

Futhertmore, we've added some user contributed translations:

• Finnish
• Brazilian Portuguese
• Spanish
• German

Together with the existing Dutch and Enlish translation this gives us six much used languages!

Starting from this release you can also add labels to tickets and customers. Labels can be used to filter, but also to give a customer access to all tickets with a certain label.

Finally, a much requested feature: we've added user configurable rules for incoming tickets. When a new ticket is created, these rules are evaluated and can, for example, assign a label to the ticket or notify a certain email address.