Predicting whether a customer will change telecommunications provider, something known as "churning". The trainset info is given below:
- "state", string. 2-letter code of the US state of customer residence
- "account_length", numerical. Number of months the customer has been with the current telco provider
- "area_code", string="area_code_AAA" where AAA = 3 digit area code.
- "international_plan", . The customer has international plan.
- "voice_mail_plan", . The customer has voice mail plan.
- "number_vmail_messages", numerical. Number of voice-mail messages.
- "total_day_minutes", numerical. Total minutes of day calls.
- "total_day_calls", numerical. Total minutes of day calls.
- "total_day_charge", numerical. Total charge of day calls.
- "total_eve_minutes", numerical. Total minutes of evening calls.
- "total_eve_calls", numerical. Total number of evening calls.
- "total_eve_charge", numerical. Total charge of evening calls.
- "total_night_minutes", numerical. Total minutes of night calls.
- "total_night_calls", numerical. Total number of night calls.
- "total_night_charge", numerical. Total charge of night calls.
- "total_intl_minutes", numerical. Total minutes of international calls.
- "total_intl_calls", numerical. Total number of international calls.
- "total_intl_charge", numerical. Total charge of international calls
- "number_customer_service_calls", numerical. Number of calls to customer service
- "churn", . Customer churn - target variable.
Kaggle dataset: https://www.kaggle.com/c/customer-churn-prediction-2020/data