Crashing app issue on simulator & Device

[arvindsen14]

Dear Kayako Team ,

Below are the two issue I am getting.

1. Close button image is not visible, due to that hard to dismiss chat window.
   

2. When tapping on send message button on chat window app getting crash.
   Here is the debug code.

Assertion failure in -[ASNetworkImageNode layer], /Personal-Things/Projects/OtherApp/ClassMonitor/AppCode/ClassMonitor_V1/Pods/Texture/Source/ASDisplayNode.mm:710
2017-10-18 14:43:15.125969+0530 ClassMonitor[8896:294258] *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'This method must be called on the main thread'

Please do needful here.

Best,
Arvind

[codeOfRobin]

Close button image is not visible, due to that hard to dismiss chat window.

Looks like #3 has resurfaced 🤔. We'll look into this along with #10

As for the crash, I wasn't able to reproduce the crash on my instance. Could you send me a screenshot of your stacktrace? It'll look like this (I simulated a crash using a fatalerror():

[arvindsen14]

Here is the stack image.

[codeOfRobin]

Hey Arvind!

Thank you for your patience. I’m back from vacation, and your issue should be fixed soon. I’ll post another comment here when the latest pod is out 😁

[arvindsen14]

Ok...& thanks to update.

…

On Tue, 31 Oct 2017 at 5:18 PM, Robin Malhotra ***@***.***> wrote: Hey Arvind! Thank you for your patience. I’m back from vacation, and your issue should be fixed soon. I’ll post another comment here when the latest pod is out 😁 — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#14 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AJT0JGj5_ubygM9-fE8dvz0l-cxX7bQtks5sxwkDgaJpZM4P9Z-8> .

[codeOfRobin]

Hey! Could you try out the new pod version 0.3.0? Should fix some issues you've been experiencing.

[arvindsen14]

Not yet tried but will soon try new pod version 0.3.0 and will let you know result...Thanks again to reply.

…

On Tue, 7 Nov 2017 at 10:53 AM, Robin Malhotra ***@***.***> wrote: Hey! Could you try out the new pod version 0.3.0? Should fix some issues you've been experiencing — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#14 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AJT0JElL7CMNwEtMZlCkgf00x3ZMwFBQks5sz-lKgaJpZM4P9Z-8> .

[arvindsen14]

Ok...& thanks to update

…

On Tue, 31 Oct 2017 at 5:18 PM, Robin Malhotra ***@***.***> wrote: Hey Arvind! Thank you for your patience. I’m back from vacation, and your issue should be fixed soon. I’ll post another comment here when the latest pod is out 😁 — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#14 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AJT0JGj5_ubygM9-fE8dvz0l-cxX7bQtks5sxwkDgaJpZM4P9Z-8> .

[codeOfRobin]

I hope this means it worked for you @arvindsen14 😄

[arvindsen14]

Thanks Robin, New pod version install successfully. But when I tried to run the code on device app getting crash... And the reason is Assertion failure in -[ASTextKitComponents dealloc], /Personal-Things/Projects/OtherApp/ClassMonitor/AppCode/ClassMonitor_V1/Pods/Texture/Source/TextKit/ASTextKitComponents.mm:68 Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'This method must be called on the main thread' *** First throw call stack: [image: Inline image 1] Please do needful. Why its not working. Thanks, Arvind

…

On Thu, Nov 9, 2017 at 11:35 AM, Robin Malhotra ***@***.***> wrote: I hope this means it worked for you @arvindsen14 <https://github.com/arvindsen14> 😄 — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#14 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AJT0JDRfhTirsQZW2s7c2vIZf5HyjOGTks5s0pYfgaJpZM4P9Z-8> .

[codeOfRobin]

Ah, looks like it's a bug in texture that we're running into. TextureGroup/Texture#610

Apparently they've updated in their master branch, I think switching to it will fix the issue.

[codeOfRobin]

In case you're in a bit of a hurry and need to make a release urgently, I'd suggest installing Messenger using Carthage (That's what we use here at Kayako and it's been working flawlessly for us). Refer to our docs here: https://developer.kayako.com/messenger/ios/installation/

[codeOfRobin]

Closing due to inactivity. In case you encounter this again, please open another issue.